🌟 Why Basildon Needs Us – Part 3: Housing Disrepair & Awaab’s Law 🌟
🌟 Why Basildon Needs Us – Part 3: Housing Disrepair & Awaab’s Law 🌟
In 2020, two-year-old Awaab Ishak tragically died after prolonged exposure to mould in his family’s social housing property. His death shocked the nation — and it changed the law.
Awaab’s Law is now being introduced to force housing providers to act quickly on damp and mould complaints. It’s an important step forward.
But here in Basildon, the reality is that hundreds of families are already living in unsafe homes, and they can’t wait for paperwork, inspections, or long repair queues. They need help now.
And that’s why Basildon needs us.
🏚️ The Reality in Basildon
Every week, Grotbags Cleaning Services Ltd is contacted by people struggling with housing conditions that are damaging their health and wellbeing:
  • Mould and damp spreading across walls and ceilings
  • Leaks and broken plumbing leaving bathrooms unusable
  • Unsafe electrics, falling plaster and damaged ceilings making homes hazardous
  • Endless repair delays leaving tenants to cope in unsafe environments
For children, this often means worsening asthma and repeated trips to the GP. For adults, it can trigger depression, anxiety, and other health conditions. For vulnerable residents, it can mean living in fear of their own home.
⚖️ What Awaab’s Law Means
Under Awaab’s Law, social housing providers will soon be legally required to:
  • Investigate damp and mould complaints within 14 days
  • Begin emergency repairs within 7 days if there’s a serious health risk
  • Be held accountable for failing to act
This is progress — but legislation alone won’t clear black mould off the walls or stop leaks flooding a bathroom floor. That’s where services like ours step in.
💗 Where Grotbags Steps In – Real Stories from Basildon
We’re not just dealing with buildings — we’re supporting people.
Case Example 1 – A Young Family in Basildon
A mum contacted us after her bathroom sink started leaking. Water was running under the tiles, causing mould that spread across the walls. Appointments with the landlord kept being cancelled, and the situation got worse.
Her daughter’s asthma began to flare up — and what should have been a safe home was making her child ill.
We stepped in to sanitise, clean, and make the bathroom safe again while pushing for repairs to finally be carried out.
Case Example 2 – An Elderly Tenant Living Alone
We were called by a housing officer about an elderly resident with mobility issues. His living room ceiling had partially collapsed after months of water damage. He was scared to even sit in the room.
Our team cleared debris, made the area safe, and supported him in logging a formal complaint with photographic evidence. That evidence helped push his landlord to act faster.
These are just two examples — but there are many more.
🌍 Why Basildon Needs Us
Because unsafe housing isn’t rare — it’s happening here, right now.
  • Families are living in homes that damage their health
  • Children are growing up surrounded by mould and damp
  • Vulnerable residents are being left behind by long repair delays
Basildon needs services that act quickly, with compassion, and without judgement. That’s where The Cleaners That Care come in.
🚀 Moving Forward
Awaab’s Law is a vital step, but it’s only part of the solution. We need strong partnerships between housing providers, enforcement officers, and community services to make sure no family is left to suffer in unsafe homes.
At Grotbags, we’re proud to be part of that solution. We’re here to clean, to support, to evidence, and most importantly — to care.
Because safe housing is more than a legal right. It’s the foundation for a healthy, stable life.
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Sarah Kemnitz
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🌟 Why Basildon Needs Us – Part 3: Housing Disrepair & Awaab’s Law 🌟
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