Need Help with a Customer · Amz Champions

Aug 26 (edited) • Questions

Need Help with a Customer

Hi everyone,

I got an email from a customer as they have some fault with my product that mounts to the wall using a bracket. The bracket they’re saying is defective and I was considering sending them new brackets or a new product altogether. How should I go about resolving this issue. Need help ASAP. They sent me the Amazon order number.

Best,

Adithya

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