Mar 12 • General discussion
Guidelines on how to understand on my product
Following these guidelines helps our team quickly understand and squash those pesky bugs. 🛠️
**📝 Clear Title **
Briefly describe what's going wrong. Keep it clear and specific.
**🔗 Share Your Account Email & Search Link **
If it's a search-related issue, please paste your account email & the case link.
**💻 Your Environment**
Let us know what you're using:
● Device: (e.g. MacBook, Windows PC, iPhone)
● Version: APP, PC, WAP
**📌 Steps to Reproduce**
Outline the exact steps you took before the issue occurred. The more detailed, the better!
**📷 Screenshot/Recording (Optional) **
Attach any visuals that help show the problem.
**🔁 Experiencing the Same Issue?**
If you see a bug report that sounds familiar, react with 🐛 on the original post. This helps us prioritize the most common bugs!
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Guidelines on how to understand on my product
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