Aug 20 • Discussion 💬
Everyone now has a personal coach
A friend of mine pointed out recently how detailed and analytical professional sportspeople are after every game or performance. They’ll replay, dissect and study everything to find an edge.
Question: How analytical are you on your own performance?
Here’s where AI can now help. By analysing meeting transcripts, it can be like a coach sitting in on every client call or meeting, surfacing insights such as:
- How many times we spoke more than we listened
- Where we asked safe questions instead of the ones that would unlock breakthroughs
- Whether we picked up on hesitation or emotional cues in a client's tone and pauses
- Where we rushed in with answers rather than exploring the client’s thinking
- How often we stayed in our comfort zone instead of the client’s agenda
- Where silence could have been more powerful than words
- Whether we framed ideas in the client’s language or slipped back into our own
- How often we forgot to check for understanding or confirmation
- Points where we didn’t tie back to their bigger vision or goals
- Whether we ended with clarity and momentum, or left things hanging
- How many good questions we asked – versus closed ones that shut the conversation down
- Whether we used mirroring language to encourage the other person to expand on what they really meant
- How often we labelled emotions (eg “It sounds like you’re feeling…”), helping them feel understood
- Whether we allowed space for tactical empathy, showing we grasp their perspective before moving on
- And a big one - how many times we missed opportunities to ask for referrals and introductions
The best sportspeople don’t just train harder – they train smarter. AI now gives us the same opportunity to bring out our human skills.
More AI. More You™
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Everyone now has a personal coach
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