Tested a few setups, including some DIY builds and tools like Feather Ai, just to understand the effort vs reliability tradeoff. A couple things were clear:
Calls get way more engagement than email or text
Follow-ups don’t fall through as much
Intake and qualification move faster when done over voice
Still feels like details (latency, flow design, handoffs) matter a lot.
Curious - is anyone here using voice agents in real client work? What’s been solid, and what’s still frustrating?