Retell not processing post call
Hey everyone,
I'm just setting up an agent and I can't get Retell to send to a webhook/process the Post-call analyzation but it just happens on a incoming call eg calling the agent. If I test via the chat widget when I put on our website it works, if I talk to the agent via the "Test Audio/Test your agent" within the retell portal it works but when it comes to a incoming phone call it doesn't proccess the Post-call analyzation or fire to the webhook.
Has anyone seen this? Do you know how to fix it?
Thanks,
Phil
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Retell not processing post call
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