Jun 15 • General discussion
"I don't know, but I'll find out." is one of the most powerful things you can say.
New agents think they have to know everything in the room. That pressure is exactly what creates nervous, salesy energy that clients can feel from a mile away.
Here's the truth: nobody expects you to be an encyclopedia. They expect you to be honest, resourceful, and dependable.
When you don't know something say so. Then go find the answer and deliver it fast. That kind of integrity builds more trust than a rehearsed answer ever could. Anchor your confidence in your intentions, not your expertise.
"Anchor your confidence in your intentions, not your knowledge."
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"I don't know, but I'll find out." is one of the most powerful things you can say.
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