Anyone working with Orthodontists?
Hi everyone. Iโm new and soaking up the material. Iโve been talking with an orthodontist practice about reviews and referrals. They have a platform (cloud9)that doesnโt send the requests right away. Itโs in a daily update vs realtime. It would eventually hit their communications platform (Weave) that they use for emails and texts. The automation side of it is difficult however I can still engage a campaign using their existing patients to request reviews then later referrals. I think itโs best to send a campaign through Weave since they already have the email and sms capability that they are paying for. Has anyone ever worked with Weave. Iโm thinking of suggesting the practice to give me limited access where I can only see the patient info needed to send review and referral requests. Does anyone have any experience in a similar situation. I appreciate any guidance because Iโm actually going into the office tomorrow afternoon. Thanks