@Jorden Williams can you please give an update on this bug report (#7805). I've posted it a few times now and it radio silence and no response from support. Just want to know if this is an issue with the system or us. It only stopped working recently for our clients. Thanks in advance

So I've been struggling to get a Voice assistant to answer properly from a knowledgebase. I've set the knowledgebase up using a google sheet with both Buildship and Make following instructions from @Jakin Harper , @Bilal Ahmed and @Brandon Duncan . For some reason it only pulls the first couple rows of data. I also set up the RAG knowledgebase based on Jorden's training and it just doesn't answer the questions properly. I've spent about 5 hours doing the same things over and over and I'm getting nowhere. Any help would be appreciated.

Have any questions? Text me (iMessages & SMS): 770-296-7271 Need white-gloved help RN? (I am in there too): help.assistable.ai Have anymore questions? Text me and I will make a video over: 770-296-7271 ----- where have i been? - Actively trying to fire myself. I think a long term worry internally, myself, and from the community is key man risk. My only objective is trying to make sure this outlives me. Im mad. - Me too. Lets figure it out together, reach me or team and lets make sure clients are super duper happy Why is X happening? - I explained in the vid along with solution - if you are super busy, text me and ill get you an answer in less than 5 mins What can I expect? - A platform that does rely on me or any vendors - something that we own in entirety and can be maintained by people much smarter than me X ? - Y A (aka text me or run it up to support and they will send to me) we are on call 24/7, ask anyone thats talked to me in the past week - I have slept collectively 6 hrs (not even in my bed :/ ), yelled at some people upstream, and gave every ounce of my time to help anyone down stream I miss making videos and being involved here. I want to do it more. Thats what we are trying to do here

Hello, I am using the call transfer tool, it tries to transfer but says they're unable to. I looked at the call summary and it says there were permissions issues. Is there an extra step to allow call transfer? The user requested to be connected with Brent, but the transfer could not be completed due to permission issues. The agent apologized and offered to assist the user directly by asking about the issue with their vehicle.

We are trying to enable knowledge base for voice but when we click confirm it won't process the payment and just hangs. Any ideas?