https://www.upwork.com/jobs/~022094406461977379105

https://www.upwork.com/jobs/~022094429238356177567

🧑‍💻 Creator Support Specialist (Customer & Technical Support) Posted 46 minutes ago Worldwide Summary Hey there! 👋 We’re the small, creative team behind the digital products platform, Teachery. We have big plans ahead 🤩 and are looking for an awesome person to support us and our creators while we roll out these exciting changes. We’re looking for a detail-oriented, tech-savvy, and friendly human to assist with creator support, including: ✔️ Answering support emails with empathy and accuracy (you'll be expected to check in on a support inbox 3-4 times per day). ✔️ Assisting some of our new creators in migrating parts of their content from other platforms to ours. ✔️ Assisting the Operations Manager with keeping documentation up-to-date and accurate. ✔️ Alerting the Operations Manager/technical team of any timely updates/technical issues that require attention (with all the context/info you could gather). ✔️ Sending us a daily report on your tasks, blockers, etc. and any notes. ✔️ Any unforeseen tasks down the line that, together, we’ll evaluate and agree to tackle. 😊 This role will require that you, over time, become familiar with our current platform and our new, upcoming platform launching only in October 2026. You’ll engage daily (mostly asynchronously in Slack, depending on timezone differences) with the Operations Manager and we’ll ensure you have some SOPs to get you going with your daily/weekly tasks. We’ll be here to support you so we’ll have you meet with the Operations Manager to address doubts, concerns, ideas, etc. in a weekly (at least, initially) check-in. *** 📋 The Criteria → Start Date: Ideally, mid-September 2026 → Job Length: 6 months to start (with potential for ongoing role) → Budget: $15.00-$20.00 hourly → Hours: Initially, ±4 hours a day (re-evaluated bi-weekly/monthly, depending on demand) → Time Zone: We’ll consider any time zone given we have creators from all over the world. We are however in the WET time zone and would require some reasonable overlap. → Language: Native or strong English speaker You’re a great fit if you: ✅ Love staying organized and working through a to-do list ✅ Genuinely ENJOY helping customers solve problems (and, ideally, have some customer support experience) ✅ You’re a clear, strong, friendly communicator ✅ Are familiar with one or more digital products platforms (e.g. ThriveCart, Thinkific, Teachable, Kajabi, Teachery) ✅ Are already familiar with Notion, Slack, and any support desk software (e.g. Intercom, Gleap) - some familiarity with Stripe and/or automation tools (e.g. Zapier) are a bonus! ✅ Like sending daily updates on your tasks/to-dos ✅ If you get overwhelmed you don't ghost us, you ask for help ✅ Are a generally good human and easy to talk to 🤗 *** 🙋‍♀️ How to Apply As part of your application here, we’ve given you a few tasks/questions to complete. No need to worry about getting every detail perfect. We're mainly looking at tone, clarity, and how you solve problems. 🤓 Only applicants who complete the screening questions here will be considered. 👀 *** Thank you for taking the time to apply. We hope you're the next awesome addition to our team! 🙌

I got an offer, excited for this opportunity and more to come! Thanks @Adetokunbo Osinowo

https://www.upwork.com/jobs/~022094145291858484896 Posted 15 minutes ago Worldwide Summary We’re seeking a technical product manager and customer support representative to help resolve system and software issues for a restaurant software company. You’ll work closely with customers, internal teams, and developers to identify problems, track progress, and improve the overall user experience. The ideal candidate is organized, proactive, and comfortable handling technical support while contributing to product improvements. This is a full-time role with a 40-hour workweek and a 12-month contract. More than 30 hrs/weekHourly More than 6 monthsDuration IntermediateI am looking for a mix of experience and value $10.00 - $20.00 Hourly - Project Type:Complex project Skills and experience Mandatory skills Project Management Technical Support Nice-to-have skills Customer Support Technical Writing Activity on this job - Proposals:10 to 15 - Last viewed by client:today - Interviewing:0 - Invites sent:1 - Unanswered invites:1