So I'm reflecting on my cold calling session from last night with the one that cussed me out LOLOL. When she answered the phone, I'd asked if she was the owner of the property. And her response was "How can I help you?" However, the dialer said that the owner was named Alfred which I assumed was a male and didn't want to continue with the script since I was apparently speaking with a female... After that call, I'd started altering the introduction of the call to say "Hello and the owners' name" to see if I could get a better response. This actually worked and got me a little further for the rest of the cold calling session. I just wanted to see how you are were handling this? What are you or have you said to get past the "What do you want or how can I help you" when the person doesn't want to "confirm nor deny" that they're the owner or not?