I didn't even notice right away, bc I don't check my Assistable account every day and you don't have notifications when balance goes negative or top up not working - and again all Thursday long these international calls maxing out my voice ai on my website. Already reduced it to 5 mins but they kept going until there was no money left. Support said that Jorden would try and block some of those numbers, but that's not enough. I cannot use any sample bots or numbers on my site now, bc I'm constantly being autocalled from fake numbers maxing out my card. This is a really serious situation and can happen to anyone here. (see all details and attachements in my prior post). What are plans to address this and protect us? How is it even possible to auto-trigger this much (it's listed as outbound)? Please help, bc this is really scary and can happen to anyone here. As as starting point, please have instant email notification for every topup charge and also negative balance. That way we can at least go in and remove our card for the time being, bc it could easily spend thousands of dollars in a few hours - and who would reimburse me? Thanks for your attention! PS: also just realized that they must have started again as soon as I added money on Thursday and then maxed it out. I had waited and left it negative bc I was worried about that and had hoped to hear from Assistable on what would be done, but it seems as soon as I put money in the automation will start again. I archived that number now and replaced with another, but am scared to add money again. What can we do?

Something very disturbing happened last Saturday where my voice ai sample on the website was triggered non-stop to make inbound and outbound calls, always maxing out the time, until the account was empty. Hundreds of such attempts, all from different names and numbers, most international. Fortunately, I didn't leave much money in that card, otherwise, so top up stopped, otherwise it could have cost me hundreds or thousands of dollars. Very disturbing. And Assistable, please, we need to have email notification every time there is a top up or negative account. If so, I would have noticed right away - but unfortunately, I didn't find out until Monday and was lucky that there wasn't more money in the account. Either way, we need instant email when balance is negative, aka top up not working (which was also an issue recently for several people) - anything involving charges or money should have an instant notification. Please. But more importantly, what can we do to protect ourselves against scams like this. From the screenshots, it seems like an army of agents deliberately targeting my site to cost it hundreds or even thousands of dollars. Maybe some nefarious competitor, not sure. It's quite bizarre. The recording shows an automated voice ai response putting my ai on hold to wait for "customer support" with music etc....

Okay, here is a simple how to with follow up for fully aware follow up and randomized intervals with context for the AI. I'm still testing this method and refining it before I put it into a snapshot but here you go if you want to build it along side me. Document / screenshot and video attached

Want to post daily to YT without thinking about it? Here you go! FREE for the community! Just link all your credentials and you should be in business. **JSON file is in the comments. Go to N8N, click create workflow > then the 3 dots in the upper right > import from file > select the JSON**

Why isn't the auto repayment system working? Why isn't this successfully rebilling? I added a balance above the recharge rate - the recharge rate was gone through - the rebill did not work. customer card seems to be setup correctly - what am I missing here? https://www.loom.com/share/1daf4de0d9ba499e84d40431afcd7e0d?sid=ec0bc6e7-ab27-4c25-b807-9a7a4e26e893